Training 2016-11-19T10:56:47+00:00

Training will Increase your Business Success!

The competitive marketplace asks businesses and organizations to attend to their members’, employees’, and clients’ needs.  Communication skills are essential to allow for the give-and-take that helps needs get met.  Biz Training WebpageIn addition to sharing the Compassionate Communication Model with organizations, I offer a range of other trainings to support business success!

What are specific topics that I like to share?

“Communicating with Heart in the Office” — Communication Skills Training

  • Sharing the Compassionate Communication Model
  • Valuing the Process and the Product
  • Delivering a difficult message
  • Hearing the needs underneath the words
  • Giving and receiving feedback effectively

“Collaboration: The Wave of the Present” — Supporting cooperation in the office

  • Focusing Your Personal Power
  • Two intentions:  Domination v. Partnership
  • Myers Briggs Type Indicator®
  • Power Games – kinesthetic experience of partnership/cooperation and domination forms of using power

“Red-light, Green-light De-escalation Training” — Staff learns how to de-escalate themselves so they can de-escalate customers.

“Building Community in the Workplace” – Strengthening work teams

  • Improv Games
  • Myers Briggs Type Indicator®
  • Power Games
  • Community-Building
  • Ice Breakers

“Leadership is an Art” — Leadership Training

  • Leadership that Empowers
  • Getting buy-in:  Requests v. Demands
  • Sharing concerns in ways that can be heard
  • The power of Gratitude
  • Mediating Conflicts

Conflict is not a Four-letter Word!” — Learning to Grow through Conflict

  • Reality of Conflict
  • How you frame it determines its impact
  • 5 steps to growing from conflict
  • Mediation and Mediation Skills

“Participatory Strategic Planning” – Strategic Planning that involves all Stakeholders in the process

  • Plan with your staff
  • Experiential/Practical/Involving all
  • Helping organizations grow with integrity by staying true to their core values

“Meetings that Move You” – Making meetings more effective and efficient

  • Meeting Facilitation and Facilitation-skills training
  • How making clear, present requests will help meeting move forward
  • How to avoid “raw meat” at your meetings
  • Developing Minutes, Agendas, Follow-up structures

“Don’t ‘Reply to All’ Unless…” — Using Email Effectively

  • Email – a Reptilian Tool in a Limbic World
  • Ways to prevent misunderstanding
  • Rules to guide effective email use

“Google Drive Rocks” — Using the Google Suite to get work done

  • Organizing the Drive
  • Creating Docs, Sheets, and Forms
  • Sharing files

Trainings tailored to your specific issues to help your business get work done effectively, efficiently, and enjoyably!

To schedule a FREE Consultation, click here to email me.